Allow participants to change their registration (for a single event)

You can allow participants to change their registration for a single event. They can choose other ticket types or buy one or more additional services. NOTE: The participant can only change the registration if the new choice has the same price as the choice, which has already been made. Find the setting on the page, where you edit an event.

  • Find the setting "Participant Changes Allowed" under the tab "Registration". "Default" complies with the general account setting under Account->Settings. See how to change this here.

    Select another option if you want the setting for the specific event to differ from the general setting. Choose "Yes" to allow attendees to change their registration or "No" for the opposite.
  • Selecting "Yes" allows people to click on a manage link in the confirmation e-mail and change their registration.

    Then you can choose the deadline for when the participant can change the registration.

    You can set different criteria based on the event's start or end date as well as the registration deadline.
  • Click "Save and stay on the page" to save and continue editing or "Save changes" to save return to the list of events. Both buttons are located at the buttom right hand side.

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

Watch introductory videos

Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

Support - weekdays
9:00 AM - 4:00 PM CET

Mette Jellesen and Jacob Thomsen
Support and Communication

support@easysignup.com

Get in touch

You must fill a name.
You entered an incomplete or invalid email.
You must fill a subject for the message.
You must fill out a message.

Member organizations also using EasySignup