Contact attendees via text message

You need to communicate last minute updates or other important information about your event? No worries. You can send messages to attendees before, under and after your event using EasySignup.

Messages are sent via the event report page.

  • Click on event title or the status icon.
  • Click on "Contact attendees".
  • Choose SMS Message.

Note: Text messaging involves a fee for the organizer depending on amount of messages, numbers of characters and which country the attendee is located in. You can buy SMS credits under Account->SMS Status. 

Furthermore, you need to collect the attendee information "Cellphone number" from people registering your event in order to send text messages to the attendees. "Cellphone number" is already available in the list of attendee information fields - so you don't need to create it yourself.

  • Now you can create and send the text message.

  1. Choose whether to contact all attendees, attendees based on a set of criteria or individual attendees.
    • "All attendees" means that all attendees registered for the event will receive the message
    • "Select Attendees by Criteria" allows you to select a group of attendees based on their registration, e.g. ticket type, attendee information or time of registration.
    • "Select Individual Attendees" allows you to select exactly the attendee(s) who should receive the message.
  2. Choose whether to send the message right away or schedule it for later.
  3. Name the message for internal use. This makes it easier for you to distinguish between different messages for the same event. It could be "Message about parking and agenda" or "Reminder 2 days before".

    Write the message and click "Send message" when you are done.

    Please note that you can save the message as a template, if you wish to use it for other events.

Note: You can see a overview over your text messages under Account->SMS Status in the top of the dashboard.

See list of sent and scheduled messages

You can see a list of all event messages via the event report page. Once you've sent or scheduled messages the button is named "View and Send Messages".

Here you can see a list of sent and scheduled messages for the event. Each message has two icons. An "eye", where you can see the message text and an "address book", where you can see the receivers of the message.

You can also edit and delete scheduled messages. Click on the "pencil" to edit a scheduled message and the "x" to delete it.

You can also create and send new messages from this page.

You can also send e-mails to the attendees. See how here

Introductory Videos

We've made a series of videos showing you how to use EasySignup.

Watch introductory videos

Frequently Asked Questions

Whether you are a participant or an organizer, some of the questions you might have about the IT-system are answered here.

Read the answers

Support - weekdays
9:00 AM - 4:00 PM CET

Mette Jellesen and Jacob Thomsen
Support and Communication

support@easysignup.com

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